Human Resources

103 flashcards by MentisLibrary

Hiring, pay bands, performance reviews, and the employment law concepts that turn a routine decision into a legal problem. Written for the person who has to actually run the process, not just describe it.

What is human resource management?
The function responsible for attracting, developing, motivating, and retaining the people an organization needs to meet its objectives
What is strategic human resource management?
Aligning people practices with business strategy so that workforce capability supports where the company is going
What is workforce planning?
Forecasting the number, type, and cost of people the organization will need, and how to close the gap
What is a job analysis?
A systematic study of what a job involves: tasks, responsibilities, required knowledge, skills, abilities, and conditions
What is a job description versus a job specification?
A job description states the duties and responsibilities of the role; a job specification states the qualifications and attributes a person needs to perform it
What is recruitment versus selection?
Recruitment attracts a pool of candidates; selection chooses among them
What is sourcing in talent acquisition?
Proactively identifying and approaching candidates who are not actively applying
What is an applicant tracking system, or ATS?
Software that manages job postings, applications, candidate communication, and hiring workflow
What is a structured interview?
An interview where all candidates are asked the same predetermined questions and scored against a defined rubric
What is a behavioral interview question?
A question asking the candidate to describe a specific past situation, on the theory that past behavior predicts future behavior
What is the STAR method?
A structure for answering behavioral questions: Situation, Task, Action, Result
What is a situational interview question?
A question asking how a candidate would handle a hypothetical scenario relevant to the job
What is a work sample test?
An assessment where the candidate performs a task closely resembling the actual job
What is a competency framework?
A defined set of behaviors and skills, usually with levels, used consistently for hiring, development, and promotion
What is unconscious bias in hiring?
Automatic associations that influence evaluation of candidates without conscious intent
What is blind screening?
Removing identifying information such as name, photo, age, and school from applications during initial review
What is adverse impact?
When a neutral selection practice disproportionately screens out a protected group
What is a bona fide occupational qualification?
A characteristic that would normally be discriminatory but is legally permitted because it is genuinely necessary to perform the job
What is at will employment?
A US employment doctrine where either party may end the relationship at any time, for any lawful reason or no reason
What is wrongful termination?
Ending employment in violation of law, contract, or public policy
What is constructive dismissal?
When an employer makes conditions so intolerable that the employee resigns, treated in law as a dismissal
What is a probationary period?
An initial period of employment during which performance and fit are assessed, often with simplified termination procedures
What is onboarding?
The process of integrating a new hire into the organization, covering administration, role clarity, relationships, and culture
What is preboarding?
Engagement with a new hire between offer acceptance and start date
What is time to productivity?
How long a new hire takes to perform at the expected level of the role
What is employee turnover?
The rate at which employees leave and are replaced over a period
What is voluntary versus involuntary turnover?
Voluntary turnover is the employee choosing to leave; involuntary is the employer ending the relationship
What is regretted versus non regretted attrition?
Regretted attrition is losing people the organization wanted to keep; non regretted is losing people it did not
What is an exit interview?
A conversation with a departing employee about their reasons for leaving and their experience
What is an employee value proposition?
The complete set of rewards and experiences an employer offers in exchange for performance